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Leadership and Management
Our comprehensive range of Leadership and Management eCourses will help you recruit the right people, motivate your team and understand staff development needs, as well as develop key skills like effective delegation, problem solving and time management.
Leadership and Management eCourses
- Leadership
- The Apprentice Leadership and Management
- Training
- Coaching
- The Helping Hand Coaching Skills for Managers
- Youll Soon Get the Hang of It The Techniques of One to One Training
- The Best of Motives Informing and Involving
- Motivation
- Building the Team
- Team Spirit? How to Be an Effective Team Member
- Resolving Conflict
- Supporting Individuals
- Absence Management
- Time Management
- Dealing with Time-Wasting Situations
- Project Management Leading a Project Team
- Planning Work
- The Unorganised Manager Organising Yourself
- The Unorganised Manager Organising Others
- Delegation
- Problem Solving Skills
- Effectiveness and Efficiency
- Performance Indicators
- Identifying Self Development Needs
- Managing and Handling Stress at Work
- Minimising Stress
- Manage Own Stress
- Writing Job Descriptions and Person Specifications
- Attracting Candidates and Producing Job Adverts
- Shortlisting Candidates and Interview Techniques
- Its Your Choice Selection Skills
- Candidate References and Selection
- Overview of Appraisals and Performance Management
- Preparing for the Appraisal Discussion
- The Dreaded Appraisal Both Sides of the Appraisal Interview
- The Appraisal Discussion
- Ongoing Appraisal
- Performance Matters The Importance of Praise
- Performance Matters The Need for Constructive Criticism
- Id Like a Word with You The Discipline Interview
- Can You Spare a Moment? Counselling Skills for Managers
- Giving and Receiving Feedback
- Introduction to Meetings and Meeting Types
- Meetings, Bloody Meetings Making Meetings More Productive
- More Bloody Meetings The People Side of Meetings
- Meeting Planning and Preparation
- The Paper Chase Cutting Back on Paperwork
Using theory and a practical case study, this course examines the qualities that good leaders demonstrate and suggests ways to evolve them to motivate individuals and teams.
The Apprentice – Leadership and Management
This course can help managers and business owners develop the skills needed to become organised and effective managers, as well as influential leaders.
This introductory course will help you learn new techniques to improve the way you train your staff.
This course will help you understand and use modern coaching techniques, helping your business improve productivity, employee commitment and staff retention.
The Helping Hand – Coaching Skills for Managers
Featuring Robert Lindsay, John Cleese and other famous faces, this course provides a comprehensive introduction to the entire coaching process.
You’ll Soon Get the Hang of It – The Techniques of One to One Training
Featuring Hugh Laurie, this course is a useful introduction to the key skills needed to deliver effective one-to-one training.
The Best of Motives – Informing and Involving
Featuring Gary Olsen, Gwyneth Strong and other famous faces, this course is a helpful introduction to the art of motivation.
This course will help you understand what motivation is and identify basic motivating factors, such as recognition and feeling involved.
Find out how to combine the right blend of individuals, strengths and aptitudes with this starter course.
Team Spirit? How to Be an Effective Team Member
Featuring Charlotte Coleman, Don Warrington and other famous faces, this course is a valuable introduction to team working skills.
This course looks at conflict in the workplace, its causes and what you can do to handle it effectively.
This course helps managers develop a better understanding of counselling, advising and mentoring – and knowing when to use them – so they are better equipped to create a positive, supportive working environment for their team.
This course offers a step-by-step guide to identifying reasons for employees’ absence from work.
This course helps you to analyse how you spend your time at work and shows you how to free up time through delegation or rescheduling.
Dealing with Time-Wasting Situations
This course helps you recognise where time is wasted at work and how to deal with time-wasting factors effectively
Project Management – Leading a Project Team
Featuring Dawn French and other famous faces, this course introduces the skills and techniques required to lead a project successfully
This course helps managers understand why and how a good plan works.
The Unorganised Manager – Organising Yourself
Featuring John Cleese, Nigel Lindsay and other famous faces, this course is a simple introduction to the techniques of good organisation.
The Unorganised Manager – Organising Others
Ensure managers are an asset rather than a liability by giving them the skills they need to organise effective, efficient and productive teams.
This introductory course shows you effective delegation and how to plan and manage the process.
An ideal introduction to a set of tools, theories and techniques for solving problems effectively.
A helpful introduction to boosting the efficiency and effectiveness of your business, this course defines the two concepts and distinguishes between them.
This course introduces the concept of performance management and explains how performance can be measured.
Identifying Self Development Needs
This course helps individuals take responsibility for their own development and analyse their skills gaps.
Managing and Handling Stress at Work
This course explains effective strategies for managers to help themselves and the teams they manage.
This course helps managers and team leaders protect their staff from the effects of stress.
This course improves your knowledge of stress and shows you ways in which you can learn to cope with it.
Writing Job Descriptions and Person Specifications
This course will show you how to prepare objective job descriptions and person specifications that will help you find and select the right staff for your business.
Attracting Candidates and Producing Job Adverts
This course provides an introduction to preparing and placing an advert that successfully
reaches and attracts a good selection of the best candidates.
Shortlisting Candidates and Interview Techniques
This course provides a basic introduction to shortlisting and outlines essential guidelines for successful interviewing.
It’s Your Choice – Selection Skills
Featuring Hugh Laurie, Dawn French and John Cleese, this course provides a useful introduction to the do’s and don’ts of the selection process.
Candidate References and Selection
This course shows you when and how to seek useful references.
Overview of Appraisals and Performance Management
Learn how to conduct effective appraisals to help staff achieve their goals.
Preparing for the Appraisal Discussion
This introductory course explains the importance of adequate preparation, so that both the appraiser and appraisee are fully involved in setting objectives and assessing performance.
The Dreaded Appraisal – Both Sides of the Appraisal Interview
Featuring Dawn French, Robert Lindsay and other famous faces, this course provides a step-by-step guide to conducting an appraisal interview.
This introductory course explains how to structure, deliver and record an effective and
professional appraisal discussion in a positive and focused way.
This introductory course explains the appraisal process and how to get the best out
of it.
Performance Matters – The Importance of Praise
Featuring John Cleese, this course explores why praise is such a vital management tool.
Performance Matters – The Need for Constructive Criticism
Featuring John Cleese and other famous faces, this course shows how to prepare and deliver criticism and advises how both parties can move on after criticism has been delivered.
I’d Like a Word with You – The Discipline Interview
Featuring Hugh Laurie, Paul Merton and other famous faces, this course provides a useful introduction to the techniques used when conducting a successful discipline interview.
Can You Spare a Moment? Counselling Skills for Managers
Featuring Ricky Gervais, John Cleese and other famous faces, this course introduces basic counselling skills so that managers can encourage staff to be more forthcoming about their problems and work with their team to ‘nip problems in the bud’ before they affect performance.
This course introduces you to the ‘communication cycle’ and covers the different forms and styles of giving and receiving feedback.
Introduction to Meetings and Meeting Types
This introductory course explains the basics about when, why and how to achieve effective meetings in your daily business.
Meetings, Bloody Meetings – Making Meetings More Productive
Featuring John Cleese, Robert Hardy and other famous faces, this course has been designed to help businesses minimise the waste of time, money and human resource that result from poorly run meetings.
More Bloody Meetings – The People Side of Meetings
Featuring John Cleese, Caroline Quentin and other famous faces, this course is designed to help businesses manage behaviour in meetings and ensure they are as productive and effective as possible.
Meeting Planning and Preparation
This course helps you get the most out of your employees and their time. By organising effective meetings, you can save your business time, money and resources.
The Paper Chase – Cutting Back on Paperwork
Featuring Dawn French, Jennifer Saunders and other famous faces, this course will help any business to enjoy the benefits that working without clutter can bring: improved office efficiency, a reduced carbon footprint, an end to lost files, reduced costs and a better working environment.
