- Computers and Software
- Health and Safety
- Sales and Marketing
- Financial Management
- Leadership and Management
- Harvard ManageMentor
- Customer Service
- Food Hygiene
- e-Commerce
- Starting your Business
- Business Growing/Developing
- The Apprentice
- Communication Skills
- Employment Law
- Protecting Your Business
- Managing Information
- Change Management
Sales and Marketing
Our Sales and Marketing eCourses will help you develop, promote and deliver the right product, at the right price and the right time. Providing a simple introduction to sales and marketing, these courses will teach you how to identify and focus on your
customers’ needs, to shape your products and services accordingly.
Sales and Marketing eCourses
- Steps to Success – Professional Sales Skills
- The Apprentice – Selling, Pitching and Presenting
- Call to Order – Converting Telephone Enquiries into Sales
- Sell It to Me! Essential Skills for All Salespeople
- Marketing
- e-Marketing
- Marketing – Unleashing the Potential of Your Business
Steps to Success – Professional Sales Skills
Learn how to identify the different stages of the sales process and close a sale effectively. This useful and practical module provides an insight into how and why a customer buys. It also covers key techniques that can help you improve your sales skills and win more business to increase the profitability of our organisation.
The Apprentice – Selling, Pitching and Presenting
Based on the successful TV show, this course uses clips to showcase examples of success – and failure – featured in the programme.
Call to Order – Converting Telephone Enquiries into Sales
Incoming enquiries are the lifeblood of many businesses – but surprisingly few have the skills and techniques in place to convert the casual enquiry into a firm sale. This module outlines a simple, five-step approach to call conversion. It will enable employees to make a real and immediate difference to conversion rates by delivering the key skills they need to prepare for calls, present the product and the price and conclude the order.
Sell It to Me! Essential Skills for All Salespeople
Whether the team sells face-to-face or over the phone, this module is a great introduction to the art of selling. Famous actors explore a wide range of everyday scenarios – from meeting the customer and establishing their needs to dealing with customer objections and closing the sale. It gives employees a better understanding of the key skills needed to make the sale.
Successful marketing can really boost the profitability and reputation of any business. This module provides a simple introduction to the subject, its concepts and its principles. Gain a basic understanding of the theory and practice of marketing and learn how to analyse marketing methods.
Build your understanding of e-marketing processes and technologies, including the legal implications of selling online. This module explains how to market a product or service online and includes expert opinion and content from Google and the industry body for e-retail, the Interactive Media in Retail Group (IMRG).
Marketing – Unleashing the Potential of Your Business
Finding customers and providing them with what they want, when they want it, is an essential part of running any business. This module provides an introduction to marketing and offers a good basic grounding in marketing concepts and principles. You can apply these principles to your business to help you develop, promote and deliver the right product at the right price and the right time.
